How can we help?

We're here to help you get the most out of launchOS. Reach out to our team or check the common questions below.

Send us a message

Email Us

For general inquiries and billing support.

support@launchos.io

Community Discord

Join 2,000+ founders discussing ideas.

Join the server

Frequently Asked Questions

How are credits consumed?

Each complete startup analysis consumes 100 credits. Running individual engines (like Outreach only) consumes 20 credits.

Can I cancel my subscription?

Yes, you can cancel at any time from your billing settings. You'll retain access to your credits until the end of your billing cycle.

What happens to my data if I cancel?

Your analyses are saved for 30 days after cancellation. After that, they may be permanently deleted unless you renew.

Do you offer refunds?

We offer a 7-day money-back guarantee if you haven't used more than 200 credits on your account.